Most frequent questions and answers
What is the Cancellation Policy?
Withdrawals must be requested at least two weeks before the start of a class to receive a full refund. Withdrawals done at least one week in advance, will receive a credit to their account. NOTE: Withdrawals for medical reasons are allowed at any time. However, you MUST provide a doctor’s note.
Do I need an account?
You must set up an account through Plano Parks and Recreation before signing up for tennis activities. This includes: Group classes, Adult Leagues, and Adult Tennis Workouts.
CLICK HERE, to be re-directed.
How do I register for an activity?
Registration for programs is done through the Plano Parks and Recreation Department. Anyone may participate in Parks and Rec programs –you do NOT have to be a Plano, TX resident. Click on any “Sign Up” button to be re-directed to their site. Use the search bar and filters to find the activity you want. Then add the activity to your cart and check out. You may also call or stop by High Point.
What is the tennis background of your instructors?
Our instructors have extensive teaching experience. Most of them have personal bios posted on our site. Instructors are either professionally certified through a national tennis organization: USPTA or PTR, have extensive teaching experience or a combination of both.
And yes! They are all excellent tennis players who have personally won various tournaments, awards, and titles throughout their careers.
What class level should my child(ren) start at?
If your child has never played tennis, has not played recently, or has never competed, we encourage you to read the brief descriptions above to find the best starting point.
Evaluations for youth ages 10 1/2 years and older are on Tuesday and Thursday evenings at 6:00 pm. Evaluations for youth 10 1/2 years and younger are on Monday and Wednesday evenings at 5:45 p.m. Please call (972) 941-7170, option 3 to schedule.
On the evening of the scheduled evaluation, please arrive a few minutes early to complete a brief form. Evaluations are geared toward prospective students who already have prior tennis experience. This may be through participation in group classes or private lessons elsewhere, or participation on a school team. Once the evaluation is completed, come into the pro shop for details on the class suggested for your child.
What should my child bring to their tennis class?
Equipment: Instructors have carts of balls. If your son/daughter has their own racquet, they are encouraged to bring it. We do provide age-appropriate demo racquets at no additional charge.
Attire: Dress appropriately for the time of year. Loose, dry-fit clothing in summer and layered attire for winter. Tennis shoes, ball cap or visor & sunblock complete the picture!
Drinks: Water, Gatoraide, or other sports beverage. Please refrain from sending sugary drinks like soda. Drinks are available for sale in the pro shop as well.